Privacy Policy

Last updated: 5/29/2026

1. Introduction

MedLii™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered healthcare and life sciences platform.

2. Information We Collect

  • Account information (name, email, organization)
  • Chat interactions and queries
  • Uploaded documents and files
  • Usage data and analytics
  • Device and browser information

3. Prohibited Content

Strictly Prohibited:

  • Abusive, threatening, or harassing content
  • Sexual content or explicit material
  • Race, ethnicity, or discrimination-based content
  • Patient personal information (PHI/PII)
  • Prescription data or medical records
  • Any content that violates healthcare data privacy laws

Users must not input or request any prohibited content. Violations may result in immediate account termination and legal action.

4. How We Use Your Information

  • Provide and improve our AI services
  • Process and analyze healthcare queries
  • Generate reports and insights
  • Ensure platform security and prevent fraud
  • Comply with legal obligations
  • Send you important updates and communications

5. Data Protection

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Rights

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of marketing communications
  • Data portability
  • Withdrawal of consent

8. Healthcare Data Compliance

Our platform is designed for research and informational purposes only. We do not provide medical advice, diagnosis, or treatment. Users must not input protected health information (PHI) or any data subject to HIPAA, GDPR, or other healthcare privacy regulations.

9. Third-Party Services

We may use third-party services for analytics, AI processing, and infrastructure. These third parties have access to your data only as necessary to perform their services and are bound by confidentiality obligations.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@medifirmintelledgeglobal.com
Company: Medifirm Intelledge Global Private Limited